ICT-based inter-firm collaboration

Definition

Share of firms involved in (online) collaboration in innovation related activities with partners from (a) inside the NUTS region (b) from other NUTS regions (c) from abroad.

Unit of observation

Enterprises, or: organisations

Reporting unit

Senior managers responsible for R&D (in smaller organisations: owners or general managers)

Operationalisation

Survey question (from Community Innovation Survey; list of communication channels from NewGlobal): “During the reference period, did your enterprise co-operate on any of your innovation activities with other enterprises or institutions?
[IF YES] Please indicate in which ways you communicate with these enterprises or institutions when co-operating on innovation activity:

  1. Scheduled face-to-face meetings
  2. Informal face-to-face conversations
  3. Telephone calls
  4. Telephone conferences
  5. e-mail
  6. Lotus Notes, Microsoft Exchange, BSCW or other groupware systems
  7. Special websites for collaboration in a team or project
  8. Video conferencing
  9. Skype or other voice over IP applications
  10. Net-Meeting, Groupboard or other Whiteboard applications
  11. Wikis or knowledge blogs
  12. LinkedIn, Xing or other Web-based platforms for the management of business contacts
  13. Industry-specific online collaboration tools

Complementary indicators

  • Share of firms involved in online collaboration in other activities (not related to innovation)

Relation to existing indicators

This indicator is not existing yet, but it is related to the indicator on innovation related collaboration in the Community Innovation Survey.
For capturing collaboration activities which are not limited to innovation activities, a different approach is required. The eBusinessW@tch module on collaboration puts the focus on collaboration in the form of ICT-enabled process integration across companies.

Methodological issues concerning application of the indicator

For capturing collaboration activities which are not limited to innovation activities, a different approach is required. The eBusinessW@tch module on collaboration puts the focus on the ICTs employed for process integration across companies. It asks about:

  1. customer relationship management systems,
  2. supply chain management systems,
  3. collaboration with business partners to forecast product demand, to manage capacity or inventories.

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