Availability of tools for eParticipation


Index calculated from the extent to which online engagement is enabled, differentiated by the five stages in the policy-making cycle:

  • Agenda-setting
  • Analysis
  • Formulation
  • Implementation
  • Monitoring

Unit of observation

Unit of observation is dependent on the administrative structure of the region in question.

Reporting unit

Regional/local government officials, or web measurement (website content analysis)


To be explored.

Complementary indicators

To be explored.

Relation to existing indicators

A supply-side e-participation index has been established by the Division for Public Administration and Development Management of the United Nations, and country rankings reported based on a web measurement carried out for the purpose. The UN survey distinguishes between three levels:

  • Infrastructure: Creating an information infrastructure both within the public sector and across society at large, one based upon reliable and affordable Internet connectivity for citizens, businesses and all stakeholders in a given jurisdiction;
  • Integration: Leveraging this new infrastructure within the public sector in order to better share information (internally and externally) and bundle, integrate, and deliver services through more efficient and citizen-centric governance models encompassing multiple delivery channels; and
  • Transformation: Pursuing service innovation and e-government across a broader prism of community and democratic development through more networked governance patterns within government, across various government levels, and amongst all sectors in a particular jurisdiction.

Methodological issues concerning application of the indicator

To be explored.