Broadband access (firms)


Share of organisations (or: enterprises, or: establishments) having broadband access to the Internet, in percentage of all organisations (or: enterprises, or: establishments)

Unit of observation

Organisations or enterprises or establishments (recommended)

Reporting unit

IT managers (in smaller organisations: owners or general managers) or person with IT responsibility


Survey question (from Eurostat model survey): “Did your enterprise have the following types of external connection to the Internet, during the reference period?

  1. Traditional Modem (dial-up access over normal telephone line)
  2. ISDN connection
  3. DSL (xDSL, ADSL, SDSL etc) connection
  4. Other fixed internet connection (e.g. cable, leased line (e.g. E1 or E3 at level 1 and ATM at level 2), Frame Relay, Metro-Ethernet, PLC - Powerline comunication, etc.)
  5. Mobile connection (e.g. e.g. analogue mobile phone, GSM, GPRS, UMTS, EDGE, CDMA2000, 1xEVDO)”

Definition ‘broadband’: “No generally accepted definition of broadband can be given. Common definitions refer to either: a) the connection speeds measured in kbps or mbps (in at least the downstream direction) or bandwidth measured by the amount of digital bits that one can transmit per second, measured in kbps or mbps; b) the type of connection, of which the following provide broadband access: xDSL (ADSL, SDSL, etc), Cable TV network (cable modem), UMTS (mobile phone), or other (e.g. satellite, fixed wireless); c) the content that is provided with the examples of high definition movie trailers, short films, flash animation, three dimensional video games, video on demand, internet radio, streaming video, video conferencing and so on.” Source: CEC 2007b.

Complementary indicators

  • Share of staff having broadband access to the Internet at their workplace
  • Prices for broadband access basket (enterprises)

Relation to existing indicators

This is a well-established indicator, as included in the OECD and Eurostat model surveys for enterprise surveys on ICT.

Methodological issues concerning application of the indicator

The definition of broadband needs continuously to be re-assessed, and adapted in time. Consistency with the latest version of the annual Eurostat model household survey instrument is recommended.