Collaboration & communication skills

Definition

Compound indicator on self-reported skills in:

  • Working with a team of people;
  • Listening carefully to colleagues;
  • Selling a product or service;
  • Counselling, advising or caring for customers or clients
  • Persuading or influencing others;
  • Instructing, training or teaching people, individually or in groups
  • Making speeches or presentations;
  • Writing long reports.

Unit of observation

Total population in paid work.

Reporting unit

Total population in paid work.

Operationalisation

Survey uestion from UK Skills Survey: “You will be asked about different activities which may or may not be part of your job. We are interested in finding out what activities your job involves and how important these are. [...]

  • Working with a team of people;
  • Listening carefully to colleagues;
  • Selling a product or service;
  • Counselling, advising or caring for customers or clients
  • Persuading or influencing others;
  • Instructing, training or teaching people, individually or in groups
  • Making speeches or presentations;
  • Writing long reports.

[For each of these skills] Would it make a significant difference to your job performance if you possessed additional problem-solving skills? If so, how much?”
Compound indicator to be calculated as arithmetic mean across all items.

Complementary indicators

n.a.

Relation to existing indicators

This indicator was used in the 2001 Skills Survey of the Employed British Workforce. A revised version was included in the 2006 version of the same survey.

Methodological issues concerning application of the indicator

Links